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Sparkly Privacy Policy

This Privacy Policy explains how Sparkly ("we", "us", "our") collects, uses, discloses, and safeguards your information when you use the Sparkly platform, including our websites and services (collectively, the "Services").

1. Information We Collect

  • Account and Profile: Name, email, username, bio, profile photo, and community memberships you join or create.
  • Usage Data: Interactions with communities, products, events, challenges, device information, log data, and approximate location.
  • Payment Data: Processed by our payment partners (e.g., Stripe, Flutterwave). We do not store full card details on our servers.
  • Communications: Messages you send to us, support requests, and feedback.

2. How We Use Your Information

  • Provide, operate, and improve the Services and core features.
  • Facilitate memberships, event registrations, purchases, and payouts.
  • Personalize experiences and recommend relevant communities or content.
  • Communicate with you about updates, security, and transactional notices.
  • Detect, prevent, and address fraud, abuse, or policy violations.
  • Comply with legal obligations and enforce our Terms.

3. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, analyze usage, and improve performance. You can manage cookies via your browser settings. Disabling certain cookies may affect functionality.

4. Sharing of Information

  • Service Providers: We share data with vetted vendors who help us operate the Services (e.g., hosting, analytics, payments, communications) under confidentiality agreements.
  • Creators and Communities: When you join or purchase from a community, certain profile and transactional information is shared to fulfill the service.
  • Legal and Safety: We may disclose information to comply with law, legal process, or to protect rights, property, and safety of users and Sparkly.
  • Business Transfers: In a merger, acquisition, or asset sale, information may be transferred as part of the transaction.

5. International Data Transfers

Your information may be processed outside your country. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect your data.

6. Data Retention

We retain information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and business needs.

7. Your Rights and Choices

  • Access, update, or delete certain account information in your settings.
  • Where applicable, you may request access, correction, deletion, portability, or restriction of your personal data.
  • You can opt out of non-essential communications by using unsubscribe links or adjusting notification settings.

8. Children’s Privacy

The Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

9. Security

We employ administrative, technical, and organizational measures designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and, where appropriate, notify you of significant changes. Your continued use of the Services constitutes acceptance of the updated policy.

11. Contact Us

For privacy questions or requests, contact us at:

support@sparkly.so
Effective Date: 11-06-2025

By using Sparkly, you agree to this Privacy Policy